Whether you’re carrying out treatment or running a busy surgery, our UK-based team ensures all patient enquiries are captured.
Instant Price Check
You can benefit from the services of our dedicated team for roughly the same cost as a daily cup of coffee!
We answer in your practice name, take messages and make sure every patient call is handled.
We capture new-patient enquiries and the details your team needs to follow up quickly.
We answer patient questions and make sure callers receive helpful information and next steps.
We follow up enquiries, reconnect with patients and support recalls and reactivation campaigns.
We manage calls, messages and diary tasks, giving your reception team valuable extra support.
We book, reschedule and cancel appointments, helping keep your practice diary organised.
11A patient calls looking for an appointment and wants to speak to someone today.
A patient calls looking for an appointment and wants to speak to someone today.
22We answer in your practice name, capture their details and qualify the enquiry.
Your team is busy with patients, so the call rings out or reaches voicemail.
33An appointment is booked, a callback arranged or the enquiry passed to your team.
They call another dental practice and the potential new patient is lost.
Volta Support started using AllCall as a daytime overflow service a couple of months ago and I can never imagine going back. It sounds simple, but they’re friendly, caring, and efficient, everything we need for our call answering service.”
Anthony Whitton, Volta Support
While dentists are treating patients and reception teams are managing a busy practice, incoming calls don’t stop.
32%
of calls to dental practices are missed on average
30%
of adults only visit the dentist when they have a problem
29%
of adults used private dental care at their most recent visit.
If you have a question, it may have already been answered, check out our FAQs for more info.
We like to keep things super simple.
Configure you package online by letting us know how many calls you have or minutes you'll use on average per month, and you'll be presented with live and upfront pricing.
If you're happy to proceed, we'll set up a kick-off call, get your number set up with our systems and learn all about your company and sales pitch.
Yes, you can absolutely use your existing number, you can even choose when you'd like calls to come to us and when you'd like them to come directly to you and your team.
Alternatively, we can also provide both national and regional numbers for you as part of your package.
We get to know you, your business and your tone of voice so we know how to speak to your customers as well as knowing what to say.
